FAQ

FREQUENTLY ASKED QUESTIONS

WE WILL SEND YOU A LINK TO PAY THE DEPOSIT ONCE AN APPOINTMENT DATE IS AGREED UPON.

A non-refundable deposit of $100 is required when booking an appointment to secure the spot. The $100 will be applied to your service. The remaining balance will be collected at the end of your appointment.

IF YOU NEED TO CHANGE YOUR APPOINTMENT YOU MUST DO SO AT LEAST 3 DAYS
PRIOR TO YOUR SCHEDULED APPOINTMENT IN ORDER TO TRANSFER YOUR $100
DEPOSIT. IF YOU FAIL TO CANCEL BEFORE THE 5 DAYS , THE DEPOSIT IS FORFEITED
AND NOW A NEW $100 NON-REFUNDABLE DEPOSIT IS REQUIRED TO SCHEDULE A
NEW APPOINTMENT. THIS WILL ALLOW ENOUGH TIME TO FILL THAT APPOINTMENT
SLOT.

YOU CAN CANCEL AT ANY POINT HOWEVER AS STATED IN OUR POLICY THE $100
DEPOSIT IS NON-REFUNDABLE. NO EXCEPTIONS!

PLEASE ALLOW A MINIMUM OF 2 WEEKS FOR COMPLETE SURFACE HEALING
BEFORE VACATIONING.

CLEAR PHOTOS OF THE BROWS MUST BE SENT VIA EMAIL AT BOOKING@FENYCIEPMU.COM AND
APPROVED BEFORE SCHEDULING YOUR APPOINTMENT. IF APPROVED YOU WILL
BOOK AS A BRAND NEW CLIENT NOT A TOUCH UP.

TO PREPARE FOR AN APPOINTMENT YOU SHOULD DO THE FOLLOWING:
1. NO PAIN KILLERS / ASPIRIN FOR 48-72 HOURS PRIOR/AFTER
2. NO CAFFEINE 24-48 HOURS PRIOR
3. NO ALCOHOL 24 HOURS PRIOR/AFTER
*ALL ARE CONSIDERED BLOOD THINNERS AND MAY RESULT IN NUMBING AGENTS NOT TAKING EFFECT AS WELL AS A SPIKE IN BLOOD PRESSURE WHICH MAY CAUSE BLEEDING.

NO, SHAPING WILL BE DONE AT YOUR APPOINTMENT. ANY HAIRS THAT ARE NOT IN
THE NEW SHAPE WILL BE CLEANED UP.

YES, IT IS OKAY TO WEAR MINIMAL MAKE-UP. KEEP IN MIND, MOST EYE MAKE-UP
WILL BE REMOVED FROM CONTINUOUS CLEANING AND WIPING OF AREA.

MICROBLADING 90-120 MINUTES / COMBO BROWS 120-150 MINTUTES. PLEASE
ALLOW YOURSELF ENOUGH TIME FOR YOUR APPOINTMENT AS PROCEDURE TIMES MAY VARY PER CLIENT AND BE PHYSICALLY ABLE TO LAY COMPLETELY FLAT
ON YOUR BACK FOR THIS AMOUNT OF TIME.

PAIN VARIES PER CLIENT, TOPICAL ANESTHETIC IS USED AFTER THE “FIRST PASS”
MAKING PROCEDURES VERY TOLERABLE IF DISCOMFORT IS EXPERIENCED.

MICROBLADING IS A TECHNIQUE WHICH IMITATES HAIR STROKES AND IS DONE
WITH A MANUAL HAND HELD TOOL WHILE COMBO IS A COMBINATION OF HAIR
STROKES AND MACHINE WORK TO ACHIEVE A MORE FILLED IN OR DEFINED LOOK.
MICROBLADING IS NOT IDEAL FOR PEOPLE WITH LESS HAIR SINCE WE NEED ENOUGH NATURAL HAIR TO CAMOUFLAGE THE STROKES.
(PLEASE VIEW BEFORE AND AFTER OF MY PROCEDURES FOR A VISUAL OF THE
DIFFERENT TECHNIQUES AS EACH POST IS HAS A DESCRIPTION OF PROCEDURE. )

DEPENDING ON THE TECHNIQUE, YOU WILL BE ADVISED SPECIFIC AFTER CARE
STEPS AT YOUR APPOINTMENT. YOU WILL BE GIVEN AN AFTER CARE KIT.
YOU WILL HAVE TO AVOID TANNING, WATER, SWEAT, RUBBING/SCRATCHING OR
APPLYING ANY SKINCARE/MAKEUP PRODUCTS ON THE AREA DURING HEALING
STAGE.

NO, UNLESS ADVISED OTHERWISE.

NOT RECOMMENDED! AVOID ACTIVITIES WHICH MAY CAUSE YOU TO SWEAT
DURING THE HEALING PERIOD(1-2 WEEKS) AS SWEAT MAY IRRITATE THE BROWS AND
EFFECT HEALING/RETENTION.

SURFACE HEALING WILL TAKE 1-2 WEEKS BUT COMPLETE HEALING TAKES A
MINIMUM OF 30 DAYS.

DURING THE HEALING PERIOD YOU SHOULD EXPECT THE FOLLOWING:- DARKER BOLD BROWS FIRST COUPLE OF DAYS
– DRYNESS, ITCHINESS, SCABBING
– MAY LOOKED FADED, UNEVEN, PATCHY AFTER THE SHEDDING STAGE BUT COLOR
WILL REAPPEAR AFTER A COUPLE OF DAYS OR WEEKS

THIS IS NORMAL, THESE TECHNIQUES MAY REQUIRE A
TOUCH UP. APPOINTMENTS ARE NOT MANDATORY BUT HIGHLY SUGGESTED TO CORRECT AND PERFECT THE HEALED RESULTS.
THIRD TOUCH UP MAY BE REQUIRED FOR THOSE WITH OILY/DIFFICULT SKIN.

ABSOLUTELY NOT, OUR MAKEUP AND BRUSHES MAY CARRY BACTERIA AND
APPLYING THIS ONTO OUR BROWS(OPEN WOUND) CAN CAUSE AN INFECTION.
PLEASE WAIT TO COMPLETELY SHED AND FOR THE SURFACE TO HEAL BEFORE
FILLING BROWS IN.

BECAUSE EVERYONE’S SKIN IS DIFFERENT AND OUR BODY CHEMISTRY EFFECTS
HOW WE HEAL, THERE IS NO GUARANTEE OF RESULTS! EVERYONE WILL NOT HEAL
AND HAVE THE SAME RESULTS
FACTORS WHICH CAN/ WILL EFFECT RETENTION
* MEDICATIONS & MEDICAL/SKIN CONDITIONS (PLEASE CONSULT WITH YOUR
(PHYSICIAN PRIOR TO BOOKING)
* OILY/PROBLEMATIC SKIN
* SUN EXPOSURE/TANNING
* CONSTANT SWEATING
* FACIALS/EXFOLIATIONG PRODUCTS OR PROCEDURES ON/NEAR THE TREATED AREA

WE WILL SCHEDULE YOUR TOUCH UP AT YOUR INITIAL APPOINTMENT.

NO, HOWEVER HEALED RESULTS VARY AND IT IS RARE THAT IT WILL HEAL PERFECTLY AFTER ONLY 1 SESSION. TOUCH UP
APPOINTMENTS ARE SUGGESTED TO ACHIEVE PERFECT RESULTS.

$100 IF SCHEDULED WITHIN 4-8 WEEKS.

IF AN ADDITIONAL TOUCH UP IS REQUIRED FOR THOSE WITH OILY/DIFFICULT SKIN
WITHIN 3 MONTHS OF INITIAL PROCEDURE THE COST IS:
$100
YEARLY TOUCHUP COSTS:
$350

PLEASE CHECK OUR POLICY HERE